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Why choose us?

Why choose us?

Tuesday 5 May 2015, by Benoit FULERAN

SIMPLICITY AND EASE

You only need an internet connection in order to get the most out of Tel4Expat’s services and to make calls anywhere. You don’t need any technical knowledge, and there is no need for a computer in order to connect your Pocket Box. Ordering online takes just a few minutes and we will deliver your parcel anywhere in the world. It’s as easy as making a phone call!

RELIABILITY AND THE SERVICE

Tel4Expat has developed its own VoIP system, the Qualitalk, using advanced technology to make an extremely reliable product. With peered global servers, Tel4Expat can guarantee a high quality phone line anywhere.

CHOICE AND LOW COSTS

With different telephone plans designed to cater to all your needs, you have the flexibility to choose the plan that suits you best, featuring unlimited calls to landlines, mobiles, and number porting options.

EXPERTISE AND INNOVATION

The Qualitalk technology combines a high quality VoIP service with a proprietary system that provides an extremely reliable service worldwide. This innovative system is built into our small and convenient to use Pocket Box.

NO OBLIGATION

Your plan can be cancelled anytime if you change your mind. Just contact our customer support services by email or telephone to request the cancellation of your line. There are no contractual cancellation charges. If you are returning to your home country, you may keep your Tel4Expat personal phone number, and transfer it to another telephone operator.

90-Day money BACK guarantee

Try our products and services with no obligation thanks to our 90-day money back guarantee. If you change your mind or are unhappy for any reason, we will fully refund the cost of your Pocket Box, no questions asked. Any refunds will be made by bank transfer once you have returned your Pocket Box to us. You may return the Pocket Box for a full refund within 90 days from its first initial connection.

DEDICATED SUPPORT TO EXPATS

A dedicated support desk is at your service. Experts in expatriation, our team can assist you at every stage when you are using Tel4Expat’s services. From choosing a plan, to making the most out of our services, you will have access to a team of former expats who can offer you comprehensive advice.

SECURE PAYMENT SYSTEM

All payments and transactions at Tel4Expat are always protected and secure. Our website uses reliable encryption technology (SSL certificate) and reputable partners such as PayPal (for credit and debit cards) and SlimPay (for direct debits).

EXPRESS DELIVERY ANYWHERE

Your Pocket box can be delivered fast anywhere in the world, with estimated delivery times of 24 to 72 hrs. for national deliveries, to 5 business days in the case of countries outside the EU (delivery by DHL or Fedex).